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HCL Hiring product support analyst | Immediate joiner only


Company: HCL

Experience: Freshers/Experienced

Job Role: Product Support Analyst 

Job Location: Hyderabad

Shifts: Rotational shifts

Batch: 2018,2019

Role Category: Voice

Role: Associate/Senior Associate-(Technical)

Notice Period: Mandatorily 0 to 30 days only

Expected skills: 


Technical :


  • Working knowledge of HTML, CSS, and Javascript-must
  • Good understanding of internal architecture and web concepts
  • Familiarity with ad operations, ad optimization, and monetization tools preferred

Analytical: 


  • Should be able to look at reports and numbers drive meaningful inferences.
  • Previous experience in E-mail and chat support preferred.

Job Responsibilities 


  • Troubleshoot and resolve complex Ad serving issues for high-end clientele
  • provide email and chat support for issued raised by publishers. 
-issues can be related to ad serving/reporting/ad delivery/page implementation creative development.

KeySkills:


  • Digital Marketing 
  • CSS
  • AdWords 
  •  ad operations
  • Application support 
  • Adsense
  • javascript 
  • customer support 
  • html
  • Technical support 
  • Display advertising 
How to Apply

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